Privacy Notice

mamacaca.com is a dealership website platform operated by Cyepro Solutions Private Limited, whose registered office is at First Floor, Shritan Govardhana Giri, Plot No. 3-6, Sy. No. 58/1, Gopanapalli Road, Hyderabad, Rangareddy, Telangana 500046, India.

For Mamacaca account, website, security, and platform-operation data, Cyepro Solutions Private Limited acts as the data fiduciary or controller. For buyer information submitted to an individual dealership, that dealership normally decides why and how it follows up with the buyer, while Cyepro Solutions Private Limited provides the platform and processes the information to host, secure, and operate the service.

This notice is intended to provide clear information under applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023, and, where applicable, the GDPR.

Depending on how you use Mamacaca, we may collect:

• Dealer account information: name, phone number, email address, login and account details.
• Dealership information: dealership name, business profile, address, locations, services, working hours, and contact details.
• Website content: uploaded logos, brand colours, hero images, descriptions, and other content supplied for publication.
• Vehicle inventory: vehicle make, model, variant, year, price, fuel type, transmission, mileage, registration or stock information, images, and availability.
• Buyer enquiry information: name, phone number, email address, vehicle of interest, and the message or request submitted through a form.
• Support and interaction history: support requests, enquiry activity, account actions, and communication records.
• Usage and device information: pages viewed, browser and device signals, IP address, security events, cookies, and diagnostics needed to operate and improve the service.

• Create and manage dealer accounts.
• Build, preview, publish, and maintain dealership websites.
• Display dealer-provided branding, contact information, and vehicle inventory.
• Capture a buyer enquiry and route it to the relevant dealership.
• Send the relevant dealership an email notification when a valid enquiry is received.
• Provide customer support, investigate problems, and maintain service reliability and security.
• Measure service usage and improve Mamacaca, using aggregated information where practical.
• Comply with applicable legal obligations and respond to lawful requests.

Mamacaca does not currently offer WhatsApp or SMS enquiry-notification integrations as part of this service.

Depending on the circumstances and applicable law, processing may be based on:

• your consent for a stated purpose, which you may withdraw;
• steps requested by you or performance of an agreement;
• legitimate uses permitted by applicable Indian law;
• legitimate interests, where GDPR applies and those interests do not override your rights; or
• compliance with a legal obligation.

We may share personal data only where reasonably necessary with:

• The relevant dealership: buyer enquiries are made available to the dealership whose website received the enquiry.
• Service providers: hosting, database, storage, email-delivery, security, analytics, and support providers that help operate Mamacaca.
• Professional advisers and authorities: where required for legal, security, audit, or compliance purposes.
• A successor organisation: if the business or relevant service is reorganised, merged, or transferred, subject to applicable safeguards.

We do not sell personal data. Dealers remain responsible for their own use of buyer enquiries after receiving them.

We keep personal data only for as long as it is needed for the purpose for which it was collected, to provide the service, resolve disputes, maintain security records, and meet legal or contractual obligations. Retention periods can vary by record type. Data is deleted or anonymised when it is no longer reasonably required, subject to lawful retention requirements.

Subject to applicable law, you may ask to:

• access a summary of personal data held about you;
• correct inaccurate or incomplete personal data;
• erase personal data where retention is not legally required;
• withdraw consent for future processing based on that consent;
• raise a grievance about how personal data is handled; and
• nominate another person to exercise applicable rights in the event of death or incapacity.

To make a request, email privacy@mamacaca.com. We may need to verify your identity before acting on a request. If your request concerns a buyer enquiry, please identify the dealership website through which it was submitted.

Some information is provided directly by you. A dealership may also upload its business, staff, website, or inventory information, or receive buyer information through a Mamacaca-powered form. Where information is obtained indirectly and GDPR applies, this section and the categories, purposes, sharing, retention, and rights described in this notice provide the relevant disclosure.

Mamacaca dealer accounts are intended for adults and authorised business users. We do not knowingly collect personal data from children through dealer account registration. If you believe a child’s personal data has been submitted, contact us so the matter can be reviewed and addressed.

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or loss. Access is limited according to business need and service permissions. No online service can guarantee absolute security.

Mamacaca and Mamacaca-powered websites may use essential cookies and similar technologies for security, session management, preferences, diagnostics, and service measurement. Browser settings can be used to control cookies, although blocking essential cookies may affect functionality.

We may update this notice when our services or legal obligations change. The version and effective date at the top of this page identify the current notice. Material changes will be communicated through an appropriate service or account notice where required.

Grievance Officer: Cyepro Grievance Officer

Email: privacy@mamacaca.com

Registered office: First Floor, Shritan Govardhana Giri, Plot No. 3-6, Sy. No. 58/1, Gopanapalli Road, Hyderabad, Rangareddy, Telangana 500046, India

If you are not satisfied with our response, you may use the grievance or supervisory process available under applicable law.